Privacy
Policy

Ashley Vets & Walton Road Vets respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.ashley-vets.co.uk/

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information (e.g., name, email address, phone number)
Pet Information (if you submit forms related to registering pets, prescription orders, certificates, or referrals)
Technical Data (e.g., IP address, browser type, device information)
Usage Data (e.g., how you interact with our website)

2. How We Use Your Information

We use your information to:

Provide and manage our veterinary services
Respond to enquiries and process requests
Improve website performance and user experience
Comply with legal obligations

We do not sell or share your data for marketing purposes without your explicit consent.

3. Data Sharing

We may share your information with:

Service providers assisting with website hosting, IT support, or payment processing
Regulatory authorities if required by law
Referring veterinary professionals (with your consent)

4. Cookies

Our website uses cookies to enhance user experience and collect analytics. You can manage or disable cookies through your browser settings.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

6. Your Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Request data portability

To exercise your rights, please contact us at info@ashleyvets.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page, and where appropriate, notified to you by email.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Ashley Vets
6 Hersham Road
Walton-on-Thames
KT12 1JZ
Email: info@ashleyvets.co.uk
Phone: 01932 248941

Cookie
Policy

This Cookie Policy explains how Ashley Vets & Walton Road Vets uses cookies and similar technologies on our website [insert website URL].

By using our website, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and improve your experience.

2. How We Use Cookies

We use cookies to:

Ensure the website functions properly
Improve website performance and user experience
Collect anonymous analytical data about how visitors use the site (e.g., Google Analytics)
Remember your preferences between visits

3. Types of Cookies We Use

Strictly Necessary Cookies:
Required for basic website functionality. Without these, the website may not work properly.
Performance Cookies:
Help us understand how visitors interact with the site by collecting and reporting information anonymously.
Functionality Cookies:
Allow the website to remember choices you make (such as language or region) to provide enhanced features.

4. Third-Party Cookies

We may use trusted third-party services, such as Google Analytics, to help us understand website traffic and usage patterns. These third parties may also set cookies on your device.

For more information on how Google uses cookies, please visit Google’s Privacy & Terms site.

5. Managing Cookies

You can control and manage cookies through your browser settings. You may choose to block or delete cookies, but doing so may affect your experience on our website.

Here are links to manage cookies on popular browsers:

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Updates will be posted on this page.

7. Contact Us

If you have any questions about our use of cookies, please contact us at: